Mr. Lee Kok Eng

Mr. Lee Kok Eng

Lee-Kok-Eng
65-64975102
65-96216708
65-64975102
https://youtu.be/igqKj5Yc_VE
Upper Changi Road North
Singapore
Qualified By
Singapore Mediation Centre
Experience Qualification Path
Mediator Level 4
Mediation Location(s)
  • Singapore
  • China
  • India
  • Malaysia
  • Brunei Darussalam
Mediation Language(s)
  • Cantonese
  • Chinese
  • English
  • Hokkien
  • Mandarin (Putonghua)
Intercultural Experience
Lee Kok Eng has vast intercultural experience through his mediations conducted with several Singapore's Mediation organisations between people of different races, religions, nationalities (including foreigners), permanent residents and new immigrants of Singapore.
Current Position and Background
Lee Kok Eng serves as Principal Mediator with the Singapore Mediation Centre (SMC) handling commercial disputes ranging from construction claims, building defects disputes, real estate, property, landlord & tenant matters, contractual matters, commercial matters, employment related matters, insurance claims, oil & gas industries matters and family matters. He serves as Principal Mediator with the Singapore Construction Mediation Centre (SCMC) handling construction disputes of Singapore Contractors' Association Limited (SCAL) members. He serves as Master Mediator with the Community Mediation Centre (CMC) handling relational disputes ranging from neighbour & neighbour disputes including Community Dispute Resolution Tribunals (CDRT) under the Ministry of Culture, Community and Youth dispute cases, landlord & tenant, retailer & consumers, friend & friend, stranger and stranger and parent & children disputes including Magistrate's Complaint cases. He serves as Volunteer Mediator with the Consumers Association of Singapore (CASE) handling all sorts of consumers related disputes. He served as Volunteer Court Mediator with the Small Claims Tribunals handling small commercial disputes involving businesses and consumers. He serves as Volunteer Mediator (Conciliation Officer) with the Tribunals of Maintenance of Parents handling family disputes. He is one of the founding Committee Members of the Consumers Association of Singapore's (CASE) panel of mediators. He is also one of the founding Members of the International Institute of Mediators (Singapore) Limited (iiM). He is the Work Group Member of SCMC leading to the formation of the Singapore Construction Mediation Centre (SCMC). He is the Work Group Member of SCMC leading to the formation of the Dispute Consultation Clinic (DCC). He is an accredited Mediator with the Singapore Institute of Surveyors & Valuers (SISV). He is the Certified Mediator of the International Mediation Institute (IMI) since 2010. He is the Certified Mediator of the Singapore International Mediation Institute (SIMI) since 2016. He is the Commercial Mediator of the Panel of International Mediator and Arbitrator of Indian Institute of Arbitration and Mediation (IIAM) since 2019.  He is empanelled an International Mediator of Brunei Darussalam Arbitration Centre Berhad (BDAC) Panel of Mediators. He has been the Commercial Mediator of the Panel of the China Council for the Promotion of International Trade/China Chamber of International Commerce Mediation Center (CCPIT/CCOIC Mediation Center). He serves as Mediator (Neutral) of the World Intellectual Property Organisation (WIPO). He has been empanelled a Mediator into Asian International Arbitration Centre (AIAC) Panel of Mediators.
Mediation Practice Area(s)
  • Business To Community
  • Commercial, general
  • Community
  • Construction
  • Family
  • Insurance
  • Real Estate/Property
  • Employment
  • Environmental
  • International Commercial
  • Social
  • Fast Moving Consumer Goods
  • Intellectual Property
  • Personal Injury
Main Mediation Practice Area Description
Construction, Building Defects, Contractual, Commercial, Consumers-Related, Employment related, Harassment, Assault, Community related claims and Family disputes.
Mediation Experience
Being a Pioneer of structured and institutionalised mediator in Singapore having practised mediation for the last 30 over years, Lee Kok Eng has served as a mediator for more than Thousand (1,000) construction, building quality, contract, MCST, insurance claim, consumers, tenancy, land cum property, business venture, employment related, consumer-related and community & family relations related disputes, including large complex cases involving parties from private and public sectors, foreigners and locals and complicated multi-party disputes (more than 10 parties). Cases he mediated also include complex multi-million dollars disputes regarding contract and construction claims mainly with lawyers' representation of the parties aided by experts from each party. The majority of his mediations were conducted in English language but for the benefit of the parties, he had conducted mediations in full Mandarin, Hokkien and Cantonese.   Kok Eng is a mediation trainer, coach, assessor, mentor, judge for mediation competitions, speaker for seminars and articles contributor. Kok Eng had been interviewed on mediation by MediaCorp in 2002, 14 January 2020 and 25 Jan 2021.

Conferred the "Friends of Ministry of Social and Family Development Award" from the Ministry in 2023.

Conferred the 25 years Long Service Award from Ministry of Law being the First Batch of Community Mediators of the Community Mediation Centre (CMC) during CMC 25 years Anniversary in 2023.
Mediation Style(s)
  • Evaluative
  • Facilitative
  • Transformative
Mediation Style Description
Lee Kok Eng main mediation style is Facilitative. Evaluative style practised upon both or all parties' request. For continual relationship of disputants, where appropriate would perform transformative mediation style.including narrative style and / or directive style.
Code of Professional Conduct
SMC and IMI Code of Professional Conduct
Complaint Process
SMC and IMI Professional Conduct Assessment Process.
Professional Indemnity Insurance
My practice in mediation and the mediation organisations in Singapore where I practise mediation cover me with either contractual or statutory immunity. 
Professional Affiliation
Fellow Member of Singapore Mediation Centre (FSMC), Certified Mediator of International Mediation Institute (IMI) since 2010, Certified Mediator of Singapore International Mediation Institute (SIMI) since 2016. Member of Singapore Institute of Surveyors & Valuers (SISV) and an Accredited Professional Quantity Surveyor Tier 1 (APQS Tier 1), Founding Member of International Institute of Mediators (Singapore) Limited (FMIIM). Work Group Member of Singapore Construction Mediation Centre (SCMC). Work Group Member of Dispute Consultation Clinic (DCC) of SCMC. Advisor of SCMC Panel of Advisors. Accredited Adjudicator under Security of Payment Act. Assessor Under COVID-19 (Temporary Measures) Act Part 8C (SMC), Assessor Under COVID-19 (Temporary Measures) Act Part 10A (BCA). 
Fee Rate
S$800.00 per hour per party.
Mediation Education and Training
(1.) Management Problem Solving and Decision Programme by Kepner-Tregoe International, Princeton, New Jersey, U.S.A, 1994; (2.) Basic Mediation Workshop by National University of Singapore, School of Building and Estate Management, 1994; (3.) Mediators' Workshop by Singapore Mediation Centre, 1998; (4.) Advanced Mediation Workshop by Singapore Mediation Centre, 1998; (5.) Advanced Mediation Skills Workshop by Eagles Mediation and Counselling Centre, 1999; (6.) Mediation for Master Mediators by Singapore Mediation Centre, Ministry of Law and Community Mediation Centre,  2003; (7.) Drafting of Settlement Agreements by Singapore Mediation Centre, Ministry of Law and Community Mediation Centre, 2004; (8.) Introduction to Family Mediation by Singapore Mediation Centre, Ministry of Law and Community Mediation Centre, 2007; (9.) Advanced Drafting - Sealing Lasting Agreements Workshop by Singapore Mediation Centre, Ministry of Law and Community Mediation Centre, 2008; (10.) Introduction to Family Mediation Workshop Part II by Singapore Mediation Centre, Ministry of Law and Community Mediation Centre, 2011; (11.) Asian Perspective on Mediation by Singapore Mediation Centre, 2014; (12.) Advanced Mediation Workshop by Ministry of Law and Community Mediation Centre, 2015; (13.) Transformative Mediation by Ministry of Law and Community Mediation Centre, 2016; (14.) Counselling Skills and Practice: Introduction by Social Service Institute, Singapore, 2016; (15) Training Workshop for Mediation Coaches by Singapore Mediation Centre, 2016; (16) Mental Wellness Workshop by Silver Ribbon (Singapore) 2017: (17) 24th World Forum of Mediation Centres by Union Internationale des Avocats (UIA) 2017; (18) Advance Certificate in Training and Assessment by SkillsFuture Singapore Agency 2017; (19) Workshop for Singapore Mediation Act 2017 by Singapore Mediation Centre 2017; (20) International Mediation Advocacy by Singapore International Mediation Centre 2017; (21) Mediator's Strategies - Comparing US and Singapore's Experience by International Institute of Mediators (Singapore) 2018; (22) Mediation Talk by Andrew Miller QC by Singapore Mediation Centre 2018; (23) Recent Developments on the Enforceability of Mediated Settlement Agreements by Singapore Management University 2018; (24) Mental Health Awareness & Communication by Agency for Integrated Care 2018; (25) Resolving Disputes in Infrastructure PPP Projects with Minimal Cost & Delay by Singapore International Mediation Centre 2018; (26) China as an Economic Superpower & Singapore's Role in the Belt & Road Initiative by Singapore Chamber of Maritime Arbitration 2018; (27) Introducing the Singapore Convention on Mediation and Exploring the Practical Impact of the New Enforcement Regime by Singapore Management University 2018; (28) Belt and Road Initiative Series: Overview of the BRI  by Singapore Academy of Law 2019; (29) Coping with Aggressive and Difficult Parties by Community Mediation Centre 2019; (30) Online Dispute Resolution Training by Singapore Mediation Centre 2019; (31) Resolving Cross-Border Technology Dispute through WIPO Mediation and Arbitration 2019; (32) The MANE Forum - Pre Singapore Convention on Mediation Forum 6 August 2019; (33) Signing Ceremony of Singapore Convention on Mediation cum Conference on 7 August 2019 (34) Seminar on Let's Talk - Mediation & SOP (Amendment) Bill by Singapore Contractors' Association Limited 2019; (35) Conference on Current Administration Practices in the Malaysian Construction Industry and Potential Solutions by Master Builders Association Malaysia 2019; (36) Seminar on Mediation an Effective and Cost-Efficient Dispute Resolution Method by Singapore Contractors' Association Limited 2019; (37) The Use of Counselling Skills in Family Mediation by Community Mediation Centre 2019.
(38) Certificate in Buddhist Counselling 2023 (including Psychology, Psychotherapy and Counselling); 
(39) Pursuing Diploma in Buddhist Psychotherapy and Counselling in 2024.
Mediation Teaching and Mentoring
Joint Trainer for SISV Accredited Construction & Real Estate Mediation Course 2012.  Trainer in English and Mandarin on Mediation for Construction Industry for SCAL Academy. Actively participates as Mediation Coach for Mediation Trainings runs by Singapore Mediation Centre. Acted as Assessor for Mediation Workshop organised by the Singapore Mediation Centre and Community Mediation Centre. Being the Master Mediator of Community Mediation Centre, mentored Apprentice Mediators for Community Mediation Centre and being the Principal Mediator of Singapore Mediation Centre, mentored and co-mediated with Associate Mediators of Singapore Mediation Centre. Being a Certified Level 4 SIMI Mediator acted as Judge for mediation competitions. Being an experienced Commercial Mediator with 40 over years as Construction Practitioner, had been invited to talk in Seminars and Conferences for the Singapore Contractors' Association Limited (SCAL) and Master Builders Association Malaysia (MBAM). Being a pioneer Community Mediator since 1998 mediating more than 100 neighbourhood disputes, invited by MediaCorp for interviews to be aired in Singapore local TV channels on neighbourhood disputes, Community Dispute Resolution Tribunals (CDRT) case which the CDRT Judge issued Exclusion Order on the Respondent living in a Public Housing (HDB) block. Interviewed via zoom on Mediation for the L2 Construction Series (Malaysia) on 15 April 2020 and for L2 iCON on 9 Jun 2022.
Zoom Speaker on Mediation for International Federation of Asia, West Pacific Construction Associations (IFAWPCA) on 5 Sep 2022 to more than 20 countries' participants.
Speaker for Singapore Contractors Association Limited (SCAL) on the topic of "Effective Mediation Strategies for Dispute Resolution in the Construction Sector for Conference organised by CIOB-SCAL on 24 Aug 2023.
Singapore Institute of Surveyors and Valurers (SISV) Speaker on Mediation for Institute of Quantity Surveyors of Sri Lanka (IQSSL) on 18 Nov 2023.
Mediation Coach for YCM Sri Lanka on 21 Jan 2024.
Mediation Publications
Contributed 2 articles for the book "Mending Fences Building Bridges" published by Community Mediation Centre. Contributed 2 articles for SCAL "The Contractor" on "Mediation Success Stories: From The Contractors' Perspective" one in English and the other in Chinese. Contributed 2 articles for MBAM "Mediation for Disputes - Suitable for Construction Disputes" and "Community Mediation for Neighbours Disputes".
Interview Article on "Helping Parties to Get Back to Business in the Built Environment - Part 1" published by Singapore International Mediation Institute (SIMI) on 28 Mar 2023.
Article on "ListenwithEARSPleaSe" published by Singapore Contractors Association Limited (SCAL) on 25 Oct 2023.
Article on "Why Mediate?" published by Master Builders Association of Malaysia (MBAM) on 13 Dec 2023.
Article on "Construction Mediation: Is it Domain Specific?" to be published by Singapore Contractors Association Limited (SCAL) in 2024.
Interview Article on "Helping Parties to Get Back to Business in the Built Environment- Part 2" to be published by Singapore International Mediation Institute (SIMI) in 2024.