Consumers Association of Singapore (CASE)
170 Ghim Moh Road,
#05-01, Ulu Pandan Community Building,
Tel: 6 1000 315
(Hotline Operating Hours: Mon - Fri: 9am to 5pm)
The Consumers Association of Singapore (CASE) is a non-profit, non-governmental organisation that is committed towards protecting consumers interest through information and education, and promoting an environment of fair and ethical trade practices.
CASE Mediation Centre was set up in 1999 to provide a speedy alternative dispute resolution process for consumers and businesses relating to issues concerning purchase of consumer goods and services. For further enquiries, please contact the consumer hotline at 61000315.
Community Mediation Centre (CMC)*
The Community Mediation Centre provides mediation in Singapore for residents who face issues with their neighbours, family members, friends, co-workers, landlord or tenants, or any other kind of interpersonal relations.
The CMC opened its doors to the Singapore public in January 1998, with the first centre, CMC (Regional East), located at the Marine Parade District Hall. Previously, the CMCs were located in three different locations – CMC (Central), CMC (Regional North) and CMC (State Courts).
Their mission is to provide an attractive, practical and convenient solution for social and community disputes in Singapore.
*CMC is also recognised as a SIMI Qualifying Assessment Program (SIMI QAP) and runs SIMI Registered Training Programs (SIMI RTPs).
Tripartite Alliance for Dispute management (TADM)
80 Jurong East Street 21, #03-03,
The Tripartite Alliance for Dispute management (TADM) is jointly set up by the tripartite partners including the Ministry of Manpower (MOM), National Trades Union Congress (NTUC) and Singapore National Employers Federation (SNEF). TADM provides advisory and mediation assistance to employees and employers in managing and resolving employment disputes amicably.
Eagles Mediation and Counselling Centre (EMCC)
177 River Valley Road
#05-19 (Level M5) Liang Court
Tel: +65 6788 8220
Eagles Mediation and Counselling Centre (EMCC) is a non-profit organization which enables people to effectively manage personal, marital, family and organisational challenges and conflicts. We are a full member of the National Council of Social Services (NCSS) and an approved Institution of Public Character (IPC).
Singapore International Mediation Centre (SIMC)
32 Maxwell Road,
#02-07 Maxwell Chambers,
Tel: +65 6635 2460
SIMC is an independent, not-for-profit institution that aims to provide world-class mediation services and products targeted at the needs of parties in cross-border commercial disputes, particularly those doing business in Asia.
Singapore Mediation Centre (SMC)*
Since 1997, The Singapore Mediation Centre (SMC) has set the standard for excellence in mediation services both in Singapore and in the region. They have a proven track record in delivering successful results and training the best professional mediators.
*SMC is also recognised as a SIMI Qualifying Assessment Program (SIMI QAP) and runs SIMI Registered Training Programs (SIMI RTPs).